Team Leader – Operations

Job Description

**Role Overview**
We are looking for a Team Leader to lead the store sales team at the brand’s MBO stores/counters in Chennai. You will coach and manage sales associates, deliver sales targets, and ensure a great customer experience on the shop floor.

**Key Responsibilities**

* Lead, motivate and coach the store sales team to achieve daily, monthly and seasonal sales targets
* Plan team schedules, attendance and floor coverage so the store is well staffed at peak hours
* Ensure excellent customer service, including product knowledge, upselling and cross-selling
* Maintain visual merchandising, stock presentation and brand standards at the counter
* Monitor stock availability, replenishment and inventory accuracy, and coordinate with the supply team
* Track sales performance, conversion and team productivity, and share regular reports with management
* Train new joiners and handle customer queries and escalations

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**Requirements**

* 7-10 years Experience in apparel or fashion retail, with at least 2-3 years in a store team-handling role
* Proven ability to meet sales targets and lead a sales team
* Good communication, customer-handling and people-management skills
* Basic knowledge of POS, billing and Excel reporting
* Fluency in Tamil and English preferred

Pay: ₹500,000.00 – ₹600,000.00 per year

Benefits:

* Provident Fund

Application Question(s):

* what is your current and expected CTC
* how many stores are you currently handling
* are you based at chennai and what is your notice period

Work Location: In person

Job details

• Company: Apogee Connect
• Location: TN, India
• Job type: Full time
• Salary: INR 500000.0–600000.0 yearly
• Employment type: fulltime