Job Description
Job Description
Roles & Responsibilities :
Provide IT infrastructure & Application operations for Manufacturing (i4.0) IT applications
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Perform Container based Application Deployments, Configurations and Hotfix installations
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Troubleshoot Manufacturing IT Application and infrastructure related incidents
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Close collaboration with Application development team, infrastructure team and Network team to provide day-to-day operations support for the application
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Onboarding Manufacturing IT application and implementing manufacturing plant specific configurations
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Perform Application and infrastructure Migrations
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Quality delivery of services committed to the customer as per the defined Service Levels and KPI’s
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Monitor system performance and ensure Application availability
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Collaboration with onsite /offshore team and customer coordinators, Stakeholders Management, Technical documentation, and Training delivery
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Ensure Customer Satisfaction, Escalation Management in the Services Delivered and Continuous improvement of services
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Provide extended support for planned Maintenance and On-Call readiness support
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Should be able to work in shifts and travel to customer location for business need
Qualifications
Educational qualification:
B.E/B. Tech /M. Tech /MCA
Experience :
3-5 Years
Mandatory/requires Skills :
Kubernetes core concepts
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Containerization and Docker essentials
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Good knowledge of Kubernetes, Istio Service mesh
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Linux – CLI and Basic knowledge of various components work (kernel, CPU, memory, disk, network)
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Scripting (Bash and YAML)
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Experience in Containerization & Orchestration (Docker/ Kubernetes/ Rancher)
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Support for Kubernetes based projects to resolve critical and complex technical issues
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Performing application deployments & configuration on Kubernetes cluster
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Infrastructure automation and DevOps tools (Ansible/ Terraform/ Jenkins/ Argo CD)
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ITIL Service Management Framework (Incident, Change, Problem Management)
Preferred Skills :
Application and infrastructure Monitoring tools (ICINGA / Grafana / ELK ) Working experience in Rancher
Network infrastructure – (VPN, IPsec, Firewall, Load balancing setup and Security implementation)
Database Administration (Oracle / MySQL / Mongo)
IoT / IT for Manufacturing – i4.0 concepts
Working knowledge of various tools and open-source technologies
ITIL v3 / v4 Foundation certification preferred