Job Description
Job Description
Banquet Manager :
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Ensure guest satisfaction by providing excellent hospitality and service.
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Supervise and coordinate banquet events, setups, and service operations.
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Coordinate with clients and other departments to ensure smooth event execution.
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Manage food and beverage quality and service standards.
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Prepare staff schedules and ensure proper staffing for each event.
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Monitor revenue, expenses, budgets, and labour costs.
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Maintain banquet equipment, inventory, and supplies.
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Recruit, train, coach, and motivate employees.
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Monitor employee performance, engagement, and retention.
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Handle guest feedback and resolve complaints effectively.
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Maintain hotel standards, cleanliness, and safety procedures.
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Ensure teamwork and effective communication across departments.
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Achieve banquet revenue, profitability, and customer satisfaction targets.
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