Job Description
Job Summary
Program Manager role in a global organization focused on delivering complex enterprise solutions using Adobe Experience Manager in a hybrid work model. The position requires extensive ownership of multi year digital programs ensuring strategic alignment operational excellence and measurable business outcomes while coordinating cross functional teams and stakeholders in a day schedule with no travel requirement.
Responsibilities
Drive end to end governance of large scale digital programs built on Adobe Experience Manager ensuring delivery on scope schedule and quality while aligning with organizational objectives and compliance standards.
Coordinate cross functional teams including architects developers testers and business analysts to ensure seamless integration of Adobe Experience Manager solutions into the broader enterprise technology landscape.
Oversee detailed program planning activities by defining milestones dependencies and resource allocation strategies that enable predictable delivery and mitigate risks across hybrid work environments.
Manage stakeholder expectations through structured communication routines by presenting progress risks and mitigation plans that promote transparency and informed decision making at all levels of the organization.
Monitor program performance using standardized metrics and dashboards to identify delivery bottlenecks and implement corrective actions that sustain velocity and improve overall efficiency.
Guide solution teams on effective use of Adobe Experience Manager capabilities such as content management workflows and personalization features to maximize value creation for business units and end users.
Implement robust risk and issue management practices by tracking impacts on timeline budget and scope and by facilitating timely escalations and resolution through cross team collaboration.
Optimize hybrid work practices by defining clear collaboration norms tooling usage and communication channels that ensure productivity and cohesion for onsite and remote team members.
Collaborate with enterprise architecture and operations groups to ensure Adobe Experience Manager implementations are scalable maintainable and aligned with security and performance standards.
Drive continuous improvement initiatives by capturing lessons learned from Adobe Experience Manager programs and converting them into reusable frameworks templates and guidelines for future engagements.
Ensure alignment of program outcomes with company mission and sustainability goals by prioritizing user centric digital experiences that improve access to information and services for diverse communities.
Facilitate contract and vendor management activities related to Adobe Experience Manager including scope definition performance tracking and financial oversight to ensure optimal value realization from external partners.
Maintain strong documentation discipline across all program artifacts such as charters status reports and decision logs to support audit readiness and knowledge transfer within the organization.
Qualifications
Demonstrate extensive experience of more than sixteen years in managing complex technology programs with a strong focus on enterprise scale digital initiatives and structured delivery methodologies.
Possess deep practical proficiency in Adobe Experience Manager including design implementation and optimization of content management and digital experience solutions across multiple business domains.
Apply solid program management domain expertise by using industry standard practices for planning governance risk management and stakeholder communication to ensure predictable outcomes.
Utilize strong communication and negotiation skills to coordinate senior stakeholders technical teams and business partners in hybrid working environments and day shift schedules.
Exhibit proven ability to manage budgets resources and vendor relationships for large programs while maintaining focus on measurable business benefits and operational resilience.
Bring experience in working within global multinational organizations where cross cultural collaboration and adherence to regulatory and compliance guidelines are essential.
Show capability to mentor and guide project managers and team members on program practices and effective use of Adobe Experience Manager so that delivery capabilities mature over time.
Demonstrate analytical and problem solving strengths by interpreting performance data from multiple sources and converting insights into actionable improvement plans for ongoing and future programs.
Maintain familiarity with modern agile and scaled agile ways of working and adapt them pragmatically to suit the constraints and objectives of complex Adobe Experience Manager initiatives.
Display strong organizational and time management skills to balance multiple work streams within the program while safeguarding quality of deliverables and stakeholder satisfaction.
Commit to continuous learning in digital experience technologies and program management methodologies ensuring that solutions remain modern sustainable and aligned with market expectations.
