SPE-Loan Processor

October 27, 2026

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Job Description

Job Profile Summary: The Loan Processor provides support to the lending areas by reviewing the accuracy of consumer and mortgage loans from conditional approval to closing.

Depth & Scope:

· Reviews all required documents, such as, borrower documents, D/U & LP findings, title and HOI for submission

· Provides support to customers, branches and lending staff as needed

· Follow all regulations and policies appropriate to lending

· Documents all interactions on the loan transaction and is responsible for documenting communications with interested parties.

· Owns borrower communication on loan file from conditional approval to closing.

· May order or facilitate ordering for Third -Party needs, responsible for follow up and receipt of HOI, title, 4506T, payoffs, written verifications, subordinations etc

· Validate all documents required by underwriting are present, accurately indexed and meet the stated underwriter requirements

· Ensure all data fields required by underwriting are complete

· Resolve 3rd party conditions on the loan

· Interact with vendors providing service on the loan transaction, obtain necessary documentation including Home-Owners Insurance providers, Title companies, Home-Owners Associations

· Ensure all services required for the loan transaction are ordered timely

· Document all interactions on the loan transaction

· Process the least complex loans typically Express Agency loans, Condo Pud or Home Equity loans

· May assist in training the Loan Processor I

· Processes some complex loans such as CEMA, condos and co-ops

· Basic system, industry and process knowledge

Education & Experience:

· High School diploma or GED required

· 2+ years loan documentation experience

· Detail oriented

· Working knowledge of Bank loan products and policies

· Knowledge of lending software preferred

· Proven ability to handle heavy workload and meet stringent deadlines

· Solid oral and written communication skills, with ability to interact effectively with all customers, both internal and external

· Working knowledge and understanding of regulations from different states

· Strong PC skills